To work in a reputable organization that provides challenging environment and where I can learn and advance my skills with the ever-growing technological advancements.
from
Egypt
Serviceable Countries
Egypt
Member since
2024-08-09 05:54:47
Expert profile
Service Executive
$34.00/hr
2+ years of experience as a Warehouse Service Executive is looking to acquire a position with a pace-setting and innovative company that will fully utilize lean production management, capacity planning, material control, and purchasing. To maintain a lower inventory but still meet the spikes in the scheduled and forecasted demands.
About Hodges
Skills & expertise
Skills
Analytical skills
Inventory Management
Technology Proficiency
Problem Solving Abilities
Quality Control
Team Leadership and Supervision
Warehouse Operations Management
Customer Services Specialist and Logistics Support
Managing outbound/inbound calls, sales inquiries and other marketing generated leads comes from a variety of sources that needs to be regularly monitored, i.e. emails, phone inquiries, whatsapp business group, social media platforms, web form, etc.
Responsible for order entry, message management, data entry and performing all customer service activities as needed.
Providing superior customer support by identifying issues, devising solutions and accepting ownership to a successful closure.
Guiding the customer’s about the products, registration and account verification procedures, order placing, payment options and shipping details guidance.
Strategically planning and managing logistics, warehouse, transportation and customer services.
Keeping track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
Monitoring of expected ship dates to ensure timely delivery and expedite as needed.
Working proactively with various departments to realize efficiencies and manage expectations.
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